GAHK Limited (“GAHK”) is a limited liability company registered in Hong Kong.
If you have any questions or concerns at any time, please do not hesitate to contact us at the address above or by contacting us at firstname.lastname@example.org.
Personal Data That We Collect
When you use or interact with us through the Services or engage with GAHK as a sales customer or prospect, we may collect Personal Data.
Information Collected From All Users
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and any other information that you choose to provide and/or that enables Users to be personally identified. Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services ("Automatic Data"). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies. When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. As such, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
Information Collected From Customers
If you are a Consumer we will collect additional Personal Data from you, sometimes for our own purposes.
Information you provide via GAHK Properties or Applications: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. We have set up event registration pages to collect virtually any information from Consumers in connection with registration for our event listed on the Services. GAHK does not control our registration process nor the Personal Data that we collect. When you register for, or otherwise provide information to GAHK in conjunction with our event or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, that we will receive and may use the information you provide.
Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Organizers, other Consumers, social media or other third party integrations, your credit card issuing bank, our payment processing partners or other third parties.
How We Use Your Personal Data
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
Access and Use
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
Internal Business Purposes
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be of interest to you, develop promotional or marketing materials and display GAHK or event-related content and advertising on or off the Services that we believe might be of interest to you.
You may see advertisements for our Services on third party websites, including on social media platforms. We also provide third-parties with tools to help them display advertisements for their events on third party websites and social media platforms. Where you see an advertisement on a third party website or social media platform, this may be because we engaged the third party or social media platform to show the advertisement to Users, or to others who have similar attributes to our Users. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services. If you no longer want your Personal Data to be used for these purposes please contact us at email@example.com.
You may receive emails from our system. If you registered for an event on the Services, your email address is available to us.
Use of Interest-Based Data
We sometimes make inferences about the type of events or activities you may be interested in. We may use these inferences to help target advertising or customize recommendations to you. We may do this on an aggregated or generalized basis. For instance, we may determine that our users who attend many comedy events also often attend or show interest in endurance-related events or content. We may direct (or assist in directing) content or recommendations related to both comedy and endurance to those Users.
Aggregated Personal Data
Personal Data Disclosure and Transfer
Parent Companies, Subsidiaries and Affiliates
Agents, Consultants and Service Providers
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of GAHK to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
Third Party Organiser
When you purchase tickets to, register for or donate to an event, transfer an event ticket or registration to another person, enter a contest, or otherwise input your Personal Data (such as through a web form), or otherwise communicate with an Organiser, or participate in or express interest in an Organiser or Organiser event or activity, that Organiser will receive the information you provide, including your Personal Data, and where a ticket or registration is transferred, the Personal Data of the transferee as well. Other third parties that are involved in or on whose behalf an event or activity is promoted, may receive that Personal Data as well. For example, as to fundraising pages, we may provide your Personal Data both to the Organiser charity of the fundraising page and the Organiser of the event to which the fundraising page is linked. In some instances, an Organiser may appoint a third party, which may or may not be affiliated with the Organiser, to create an event or fundraising page on its behalf (we call these third parties ("Third Party Organisers").
For example, and without limitation, the Organiser may allow third party promoters or production companies (the Third Party Organisers) to create events that will be hosted at the Organiser's venue using its GAHK account. In that case, we may provide your Personal Data to the Third Party Organisers on behalf of the Organisers. The same is true for contests and sweepstakes: we may provide your Personal Data to both the Organiser promoting the contest or sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand sponsor).
We are not responsible for the actions of these Organisers, or their Third Party Organisers (or other downstream recipients of your Personal Data), with respect to your Personal Data. It is important that you review the applicable policies of the Organisers, and if applicable and available, their appointed Third Party Organisers, of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page. Similarly, if you are a member of an Organiser's organization within GAHK, your Personal Data will be available to the Organiser and shared with those Third Party Organisers granted permission by the Organiser to view all members of the Organiser's organization.
Third Party Sponsors and Co-operation Partners
We may share your personal information with third party sponsors or co-operation partners on a specific campaign or promotional basis for direct marketing by such sponsors and partners. We will only do so upon providing you with a clear notice and upon obtaining your explicit consent.
These may include Event sponsors or authorized managers, agents or contractors, who facilitate the event or programmes registrations, lucky draws, presentation, redemption or delivery (as appropriate) of prizes in connection with the associated events or activities organized or promoted by us.
Other Third Party Connections
Third party services and integrations. We may provide you with opportunities to contract directly with third parties, and/or to integrate with third party services or applications, through our platform. In such instances, we will disclose your Personal Data to other entities in order to fulfill a request by you, or to provide services you have requested.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
How We Store Your Personal Data
How You Can Access, Update, Correct or Delete Your Personal Data
You can access or delete your Personal Data stored by us. You can ask us to correct and update any inaccurate Personal Data using the contact information below, and we will consider your request in accordance with applicable laws.
If a Consumer initiates a data deletion request, we are authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organiser through the Services. However, if you are a Consumer, you understand that even if GAHK deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in third-party databases if transmitted to the Organizer or other Third Parties prior to us receiving or taking action on any deletion or anonymization activity.
How Long We Retain Your Personal Data
We may retain your Personal Data as long as you are registered to use the Services. You may delete your account by emailing us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes. For sales customers and prospects, we retain your data as long as we maintain a relationship with you and for a limited period of thereafter as necessary to meet business and legal requirements.
Limit the Personal Data You Provide
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Organiser.
Opt Out from Electronic Communications
Marketing Communications. Where it is in accordance with your marketing preferences, we may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also "opt out" of receiving these electronic communications by clicking on the "Unsubscribe" link at the bottom of any such electronic communication. In addition, you may also manage your email preferences at any time by logging in (or signing up and then logging in), clicking on "Account" and then "Email Preferences".
Organizer-initiated Communications. Organizers may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, GAHK does not determine the content or the recipients of these electronic communications. Organizers are required to use our email tools only in accordance with all applicable laws. GAHK provides an "Unsubscribe" link on each of these emails, which allows recipients to "opt out" of electronic communications from the particular Organiser.
Transactional or Responsive Communications. Certain electronic communications from GAHK are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Organiser when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting GAHK. By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created (including payout issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event, and will have no need to receive further communications from us or through our system.
Modifications will be effective thirty (30) days following the "Updated" date or such other date as communicated in any other notice to you.